Julie Bort
Business Insider
July 6, 2012

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Cisco last night issued a second apology to users of its home routers for forcing them to use a new cloud service with some pretty strict terms of usage that forbade things like porn and spam.

The trouble happened last week. Customers of some routers discovered that Cisco had updated their router’s software to use the company’s new Cloud Connect Cloud, wiping out the previous router management software.

The Connect Cloud service manages a routers features, such as setting up passwords or attaching a USB storage device to it.

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